Privacy policy

Privacy Policy

Last updated: July 2026

At DOXCORA ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information in a transparent, secure, and lawful manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

DOXCORA is an online retailer operating from Spain.

For any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:

Email: support@doxcora.com

Where required by applicable law, DOXCORA acts as the data controller for the personal information collected through this website.

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected through:

  • Our Shopify online store
  • Customer service communications
  • Email correspondence
  • Marketing communications
  • Orders placed through our website
  • Newsletter subscriptions
  • Cookies and similar technologies
  • Social media interactions where applicable

This Privacy Policy does not apply to third-party websites that may be linked from our website.

3. Legal Basis for Processing Personal Data

Where applicable under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:

  • Your consent;
  • The performance of a contract with you;
  • Compliance with our legal obligations;
  • Our legitimate business interests, provided these interests do not override your fundamental rights and freedoms.

4. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

Personal Identification Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number

Order Information

  • Purchased products
  • Order history
  • Payment status
  • Shipping information
  • Delivery preferences

Payment Information

Payments are securely processed through Shopify Payments and authorized third-party payment providers.

DOXCORA does not store your complete credit card or debit card information on its own servers.

Device Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Operating system
  • Device type
  • Language preferences
  • Time zone
  • Pages visited
  • Referral source
  • Website interaction data

This information helps us improve website performance, security, and user experience.

Marketing Information

Where you have given your consent, we may collect information relating to:

  • Newsletter subscriptions
  • Marketing preferences
  • Promotional campaign interactions
  • Email open rates
  • Click activity

You may withdraw your consent to receive marketing communications at any time.

5. How We Use Your Information

We use your personal information for purposes including:

  • Processing and fulfilling your orders;
  • Providing customer support;
  • Managing your account;
  • Processing payments;
  • Arranging shipping and delivery;
  • Preventing fraud and unauthorized transactions;
  • Improving our products and services;
  • Responding to your inquiries;
  • Sending transactional communications;
  • Sending marketing communications where permitted by law;
  • Complying with legal obligations;
  • Protecting our legal rights and business interests.

We process only the personal information necessary for these purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website performance, remember user preferences, and deliver relevant advertising where permitted.

Cookies may include:

  • Essential cookies;
  • Functional cookies;
  • Analytics cookies;
  • Performance cookies;
  • Marketing and advertising cookies.

Where required by law, non-essential cookies will only be placed after obtaining your consent through our cookie banner.

You can manage your cookie preferences through your browser settings or the cookie management tool available on our website.

7. Sharing Your Personal Information

We may share your personal information with trusted third parties only where necessary to operate our business, including:

  • Shopify Inc.
  • Payment service providers
  • Shipping and logistics providers
  • Fraud prevention services
  • Analytics providers
  • Email marketing platforms
  • Customer support providers
  • Legal and regulatory authorities where required by law

We do not sell your personal information to third parties.

All third-party service providers are required to process your information securely and in accordance with applicable data protection laws.