Terms of service

TERMS OF SERVICE

Last updated: July 2026

Welcome to DOXCORA.

These Terms of Service ("Terms") govern your access to and use of the DOXCORA website, products, and services. By visiting our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree with all of these Terms, you must not use this website.

Throughout these Terms, the words "we", "our", "us", and "DOXCORA" refer to DOXCORA, while "you" and "your" refer to the customer or website visitor.

1. COMPANY INFORMATION

DOXCORA is an online retail business operated from Spain.

For any questions regarding these Terms or our services, you may contact us at:

Email: support@doxcora.com

Business information, including our registered address and tax identification number where applicable, is available upon request or as required by applicable law.

2. ACCEPTANCE OF THESE TERMS

By accessing our website, placing an order, or using any of our services, you confirm that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into binding contracts.
  • All information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

If you do not meet these conditions, you must not use our website.

3. ONLINE STORE TERMS

You agree not to use our products or services for any unlawful or unauthorized purpose.

You must not:

  • Violate any applicable laws or regulations.
  • Transmit viruses, malware, or any malicious code.
  • Attempt to interfere with the operation or security of our website.
  • Use automated tools to scrape, copy, or reproduce website content without our written permission.
  • Impersonate another individual or organization.
  • Submit false or misleading information.

Any breach of these Terms may result in immediate suspension or termination of access to our services.

4. PRODUCTS

We make every effort to display our products as accurately as possible.

However, we cannot guarantee that:

  • Product colors will appear exactly the same on every device.
  • Images will perfectly represent the actual product.
  • Packaging may remain identical over time.

We reserve the right to modify product specifications, packaging, descriptions, or availability without prior notice.

Products are offered while stocks last.

5. PRICING

All prices displayed on our website are shown in the currency selected through Shopify Markets or according to your geographical location where applicable.

Prices may change without prior notice.

We reserve the right to correct pricing errors, typographical mistakes, or inaccuracies at any time, including after an order has been placed.

If a significant pricing error occurs, we may cancel the affected order and issue a full refund.

Taxes, duties, customs charges, or import fees may apply depending on your country of residence. These charges are the responsibility of the customer unless otherwise stated.

6. ORDERS

Once an order has been placed, you will receive an order confirmation email.

Receiving an order confirmation does not constitute acceptance of your order.

We reserve the right to:

  • Refuse any order.
  • Limit quantities purchased.
  • Cancel suspicious transactions.
  • Reject orders suspected of fraud.
  • Reject orders violating these Terms.

If we cancel your order after payment has been received, you will receive a full refund using your original payment method.

7. PAYMENTS

We accept secure payment methods available through Shopify Payments and other supported payment providers.

Payment information is processed securely by our payment partners.

DOXCORA does not store full payment card information on its own servers.

If your payment is declined, your order may not be processed until successful payment has been received.

8. SHIPPING

Shipping times displayed on our website are estimated delivery times only.

Actual delivery times may vary due to:

  • Customs inspections
  • Carrier delays
  • Weather conditions
  • Peak shopping periods
  • Public holidays
  • Events outside our reasonable control

DOXCORA is not responsible for delays caused by shipping carriers once an order has been dispatched.

Customers are responsible for providing accurate shipping information.

Additional shipping policies are available in our Shipping Policy.

9. RETURNS AND REFUNDS

Your rights regarding returns and refunds are described in our separate Refund Policy.

Customers located in the European Union may have statutory rights under applicable consumer protection laws, including the right of withdrawal where applicable.

Nothing in these Terms limits any mandatory consumer rights granted under applicable law.

10. PRODUCT AVAILABILITY

We reserve the right to discontinue any product at any time without notice.

Certain products may only be available online and may have limited quantities.

We do not guarantee continuous availability of any product displayed on our website.

11. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to text, graphics, logos, icons, product names, product descriptions, images, videos, website design, page layouts, software, source code, and other materials, is the exclusive property of DOXCORA or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, display, sell, license, create derivative works from, or exploit any content from this website without our prior written consent.

Unauthorized use of our intellectual property may result in legal action.

12. USER CONTENT

If you submit reviews, comments, photographs, videos, testimonials, suggestions, or other content to DOXCORA, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, translate, distribute, and display such content in connection with our business.

You confirm that:

  • You own or have the necessary rights to submit the content.
  • The content does not infringe the rights of any third party.
  • The content is not unlawful, defamatory, abusive, offensive, misleading, or fraudulent.
  • The content does not contain malicious software or viruses.

We reserve the right, but are not obligated, to remove any content that we believe violates these Terms or applicable law.

13. CUSTOMER REVIEWS

Customer reviews published on our website reflect individual customer experiences.

Results may vary from person to person.

We do not guarantee that every customer will obtain the same results described in reviews or testimonials.

We reserve the right to moderate, edit, or remove reviews that are fraudulent, offensive, misleading, spam, or otherwise inappropriate.

14. ACCURACY OF INFORMATION

We strive to ensure that all information on this website is accurate and up to date.

However, we do not guarantee that all information is complete, accurate, reliable, current, or error-free at all times.

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites for your convenience.

These websites are operated independently and are not under the control of DOXCORA.

We are not responsible for the content, accuracy, security, or privacy practices of any third-party websites.

Accessing third-party websites is entirely at your own risk.

We encourage you to review the terms and privacy policies of any external websites you visit.

16. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website, products, and services are provided on an "as is" and "as available" basis.

DOXCORA makes no warranties or representations, whether express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Continuous availability
  • Error-free operation
  • Compatibility with every device or browser

We do not guarantee uninterrupted access to our website.

Temporary interruptions may occur due to maintenance, technical issues, internet failures, or circumstances beyond our reasonable control.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, DOXCORA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

  • Your use of the website
  • Your inability to use the website
  • Delayed deliveries
  • Product availability
  • Loss of profits
  • Loss of data
  • Loss of business opportunities
  • Unauthorized access to your information
  • Technical failures beyond our reasonable control

Nothing in these Terms excludes or limits liability where such limitation would be unlawful under applicable consumer protection legislation.

18. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless DOXCORA, its directors, employees, contractors, affiliates, suppliers, and partners from any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising from:

  • Your breach of these Terms;
  • Your misuse of the website;
  • Your violation of applicable law;
  • Your infringement of any third-party rights.

19. FORCE MAJEURE

DOXCORA shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Earthquakes
  • Pandemics
  • Government actions
  • War
  • Civil unrest
  • Labour disputes
  • Internet outages
  • Power failures
  • Transportation disruptions
  • Supplier failures

Performance of our obligations shall be suspended for the duration of such events.

20. PRIVACY

Your personal information is collected, processed, and stored in accordance with our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

Where required by applicable law, personal data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.